Last updated: March 2, 2024
Introduction
Welcome to The Copier Guy (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all information collected through our website https://www.thecopierguy.my/, and any related services, sales, marketing, or events.
Information We Collect
We collect several types of information from and about users of our website, including:
Personal Information
- Contact information (such as name, email address, mailing address, phone number)
- Business information (such as company name, job title)
- Order and transaction information
- Payment information (credit card details, billing address)
Non-Personal Information
- Usage data (such as pages visited, time spent on the site)
- Device information (such as IP address, browser type, operating system)
- Location data
- Cookies and similar tracking technologies
How We Collect Information
We collect information in the following ways:
Direct Interactions
You may provide us with your personal information when you:
- Fill out forms on our website
- Create an account
- Place an order for our products or services
- Request a quote
- Subscribe to our newsletter
- Contact us
Automated Technologies
As you navigate through our website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To process and fulfill your orders
- To provide customer support
- To send you information about our products and services
- To improve our website and services
- To comply with legal obligations
- To protect against fraudulent, unauthorized, or illegal activity
Information Sharing and Disclosure
We may share your personal information with:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions related to copier and printer solutions.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Object: You have the right to object to our processing of your personal data, under certain conditions.
- Data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.
Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us recognize your device and remember certain information about your visit.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly.
- Functionality Cookies: These cookies allow our website to remember choices you make and provide enhanced features.
- Analytics Cookies: These cookies help us understand how visitors interact with our website.
- Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date at the top of this policy. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
The Copier Guy
Email: info@thecopierguy.my
Phone: +603-6279 0108
Address: Lot No. 2D/6, Anzen Business Park, No. 3, 9, Jalan 4/37 A, Kawasan Perusahaan Taman Bukit Maluri, 52100 Kepong, Federal Territory of Kuala Lumpur
We will respond to your inquiries as soon as possible.
